"In accordance with the law of July 30, 2013, and its royal decrees, our office
provides you with the following information":

I. INFORMATION ABOUT OUR OFFICE

=> GENERAL INFORMATION

1. RG Finances: BE0434.208.820 – RGF Life & Pension: BE0689.818.468 – RGF Advices: BE0871.765.031 – RGF Loans: BE0544.890.372 – RGF Insurances: BE0455.961.267 – RGF Financial Services: BE0737.984.710

2. Our office is registered in the category of insurance brokers in the register of insurance intermediaries maintained by the FSMA, whose headquarters are located at Rue du Congrès 12-14, 1000 Brussels, and which can be consulted on the website www.fsma.be.

3. The methods of communication used between our office and our clients are mail, telephone, cell phone, email, and the website.
4. The language used by our office is French.
5. Pour toute demande de réclamation, merci d’utiliser l’adresse [email protected] en indiquant la référence de votre plainte, le numéro de police/sinistre concerné, vos coordonnées complètes et la description de la réclamation.
6. Out-of-court settlement of complaints
   "Our office does its utmost to satisfy you. If you have any problems or questions, we
   are at your disposal. If you have a complaint about our service
   that we have been unable to resolve together, you can contact the Insurance Ombudsman Service
   , whose headquarters are located at Square de Meeûs 35, 1000 Brussels – Tel. 02/547.58.71 – Fax
   . 02/547.59.75 – [email protected] – www.ombudsman.be.
7. General terms and conditions for the provision of insurance intermediation services.

=> INDUCTION

II. INFORMATION REGARDING THE TYPES OF SERVICES AND CONTRACTS THAT OUR OFFICE CAN OFFER

1. Accidents – 2. Illness – 3. Land vehicles, other than rail vehicles – 5. Aircraft – 6. Marine, lake, and river vessels – 7. Goods transported, including goods, luggage, and all other property – 8. Fire and natural disasters – 9. Theft and vandalism – 10. Accidental damage to property – 11. Accidental damage to goods – 12. Accidental damage to goods in transit – 13. Accidental damage to goods in transit – 14. Accidental damage to goods in transit – 15. Accidental damage to goods in transit – 16. Accidental damage to goods in transit –
   lake, and river vessels – 7. Goods in transit, including goods, luggage, and all other property – 8. Fire and natural forces –
2. Other property damage – 10. Civil liability for motor vehicles – 11. Civil liability for aircraft – 12. Civil liability for maritime, lake, and river vessels
   rivercraft – 13. General liability – 14. Credit – 15. Surety – 16. Miscellaneous financial losses – 17. Legal protection – 18. Assistance – 21.
   not linked to investment funds, with the exception of marriage and birth insurance – 22. Marriage and birth insurance
   not linked to investment funds – 23. Life insurance, marriage and childbirth insurance linked to investment funds – 26.
   Capitalization transactions – 29. Transactions dependent on the duration of human life, defined or provided for by social insurance legislation
   , when carried out or managed in accordance with the legislation of a Member State by insurance companies and at their own
   risk.

Below you will find the types of insurance policies that our office can offer, as well as the relevant terms and conditions/
. https://app.sectorcatalog.be/SectorCatalog/public

 
(1=FR, 2=NL). Information concerning the nature and risks associated with savings insurance and investment insurance is available in the life insurance financial information sheets and by clicking on the Branch 21 links (http://www.wikifin.be/fr/thematiques/epargner-et-investir/assurance-vie-branche21/assurance-epargne) – Branch 23 http://www.wikifin.be/fr/thematiques/epargner-et-investir/produitdassurance-vie-de-la-branche-23/assurer-et-placer

III. INFORMATION ABOUT RELATED COSTS AND FEES